Seven years on from Virgin Hub 3, today upgraded to Hub 5. Not without glitches (of course). After the old Hub was disconnected, the engineer got an e-mail to say that there was a general fault and the new Hub would not be recognised, leaving me without any service at all. He pottered around making excuses for ten minutes, then it sprang into life, phew.
The usual mindfuck with re-setting the printer and all the Google speakers, Chromecasts etc, but it is up and running and it does seem a bit faster, and the signal a bit stronger upstairs than before, so far so good. Had to get a new “Package” with “Super discounts” so there will be the usual tedious arguing next July when I want to reduce the costs.