Monday, 25 December 2017
Saturday, 23 December 2017
Wednesday, 20 December 2017
Hermes
Thakkar: Hi, my name is Thakkar. How may I help you?
Anthony Moffoot: hello my parcel was due today, it’s now nearly 8 can it still come?
Anthony Moffoot: Parcel no 5737672247130288
Thakkar: I am sorry that the parcel is not delivered yet.
Thakkar: Can you confirm your 16 digit tracking number for me? I'll look into the tracking for you and help you further with your query.
Anthony Moffoot: 5737672247130288 thanks
Thakkar: It will just take me a minute or two to check this for you, I'll be as quick as I can.
Anthony Moffoot: Thank you
Thakkar: It will just take me a minute or two to check this for you, I'll be as quick as I can.
Anthony Moffoot: Thank you again
Thakkar: I can check the parcel is in transit and will be delivered in 2-3 working days, please contact us once the parcel is with the delivery courier to add instructions or safe place location.
Anthony Moffoot: the website said earlier today it was sorted at regional depot and would be delivered today, I take it this was not the case?
Thakkar: I am sorry for the incorrect tracking updated.
Anthony Moffoot: Can I leave instructions with you?
Thakkar: We are currently having a few technical issues with our web site and our IT team is working to resolve it as soon as possible, it would be best to try again in a couple of hours.
Anthony Moffoot: After 8?
Thakkar: Will update tomorow only
Anthony Moffoot: I am on the website but I cannot see anywhere to leave instructions, can I leave instructions with you?
Thakkar: Please contact us once the parcel is with the delivery courier to add instructions or safe place location.
Anthony Moffoot: Wish me luck!
Thakkar: Yes, all the best
Anthony Moffoot: Thank you for your input this evening.
Thakkar: You are welcome. Thank you for contacting us at myHermes. Have a good day.
Anthony Moffoot: Roger and out.
You have disconnected.